1. Purpose and Scope of Information Collection
AUMI collects information for the following purposes:
• Providing product and solution consultation.
• Executing transactions and contracts.
• Providing technical support and warranty services.
• Improving service quality.
The information collected may include:
• Corporate information (company name, tax code, registered address).
• Personal information (full name, email address, phone number).
• Transaction-related information.
• Website access data (cookies, IP address).
2. Scope of Information
Use Collected information is used for the following purposes:
• Contacting customers, providing consultation, and issuing quotations.
• Performing contractual obligations and arranging delivery.
Providing after-sales support.
• Complying with applicable laws and regulations.
3. Data Retention Period Information shall be retained:
• For as long as necessary to fulfill the purposes for which it was collected; or
• As required by applicable laws and regulations.
4. Data Protection Commitment AUMI commits to:
• Not selling or exchanging customer information to any third party.
• Sharing information only when necessary for contract performance or as required by law.
• Implementing appropriate security measures to protect collected data.
5. Customer Rights Customers have the right to:
• Access, review, update, or correct their personal information.
• Request restriction of data processing (within the limits permitted by law).
• Lodge complaints regarding the use of their information.
6. Payment Information Security
• AUMI does not store customers’ bank account information beyond the scope necessary for contractual transaction purposes.
• AUMI only accepts payments made via bank transfer to the official bank account registered under the name of AUMI Industrial Equipment and Automation Co., Ltd.
• All payment transactions are conducted directly through the customer’s bank and AUMI’s bank in accordance with applicable laws and regulations.
• AUMI shall not be responsible for any transfers made to bank accounts that are not officially announced by the company.
7. Contact Information
For any inquiries related to information security, please contact AUMI via the contact details published on AUMI’s official website.
